Privacy Policy
Last updated July 2026
Reviva brings old family photos back to life. This policy explains, in plain language, what we collect, why, and the choices you have.
The short version
- Your photos are yours. We use them only to create your restoration — never to advertise, build a public gallery, or add watermarks.
- The photo you upload is processed on our servers and by our AI partners, then the original upload is deleted once your restoration is ready.
- We don't sell your data. We keep account, purchase, and usage data only as long as we need it to run Reviva.
- You can delete any restoration in the app, and you can ask us to delete your account and data at any time.
Who we are
Reviva is a mobile app for restoring, colorizing, and enhancing photos, published by SolusMakers ("Reviva", "we", "us", "our"). This policy covers the Reviva app and this website. If you have any questions, email support@solusmakers.com.
What we collect
We collect only what we need to sign you in, restore your photos, and keep the app working.
Account information
You sign in with Apple. Apple shares a name and an email address with us — this may be a private relay address if you choose to hide your email. We store a unique account identifier for you so we can associate your restorations and subscription with your account. We never see or store your Apple password.
The photos you upload
When you restore, colorize, or enhance a photo, the image you choose is uploaded to our servers so our AI can process it. We also generate and store the restored result so you can view it in your history. See How your photos are handled for the details.
Purchases and subscriptions
Reviva Pro is sold through the Apple App Store and Google Play and managed with RevenueCat. We receive your subscription status — which plan you have, whether it's active or in a trial, and when it renews or expires — along with the transaction identifiers we need to grant your access. We never receive or store your full card number; payment is handled entirely by Apple, Google, and their payment processors.
Usage and analytics
We use OpenPanel, an analytics tool we host ourselves, to understand how the app is used — for example, which modes are popular and where people get stuck. This is anonymous by design: we don't attach your name, email, or account ID to analytics events. We do record whether an event came from a paid or free user so we can measure conversion.
Device permissions
With your permission, Reviva accesses your camera to scan photos and your photo library to pick and save images. You control these permissions in your device settings, and Reviva only accesses the specific photos you select. Reviva does not use your microphone.
Technical and log data
Like any online service, our infrastructure automatically records basic technical information — such as IP address, device and operating-system type, and timestamps — in server logs used to operate, secure, and debug the service.
How your photos are handled
Photo restoration can't happen on your phone alone — the AI models that do the work run on servers. Here's exactly what happens to an image when you restore it:
- The photo you select is uploaded over an encrypted connection to our processing service, which runs on Amazon Web Services.
- It is sent to the AI provider that performs your chosen mode, which returns the restored image.
- Once your restoration succeeds, the original file you uploaded is deleted from our processing pipeline. We keep the restored result so you can find it in your history and re-download it, until you delete it.
- You can delete any restoration from within the app at any time — doing so removes both the result and its record from our servers.
We do not sell or rent your photos, we do not use them to advertise to you, and we do not publish them in any public gallery. Restored results have no watermark.
AI processing
Reviva's Restore, Colorize, and Enhance modes are powered by specialist AI image models. To generate a result, the image you submit is securely sent to trusted third-party AI providers that perform the processing, and the restored image is returned to us. We instruct these providers to process your image only to fulfil your request. We do not use your photos to train our own models, and we do not permit our providers to use your images to train theirs beyond what is needed to run the service.
How we use your information
We use the information above to:
- sign you in and keep your account secure;
- restore, colorize, and enhance the photos you submit;
- keep a history of your restorations so you can revisit and re-download them;
- grant and manage your Reviva Pro subscription and free tries;
- understand and improve how the app works, using anonymous analytics;
- provide support, prevent abuse and fraud, and meet our legal obligations.
How long we keep data
- Uploaded originals: deleted from our processing pipeline once your restoration completes.
- Restored results: kept in your history until you delete them or close your account.
- Account and purchase records: kept while your account is active and for as long as needed for support, billing, and legal or fraud-prevention purposes.
- Analytics: anonymous and retained according to our analytics tool's retention settings.
How we protect your data
We use industry-standard safeguards. Data is encrypted in transit and at rest, access to your restorations is limited to your account through signed, short-lived links, and sign-in tokens are stored in your device's secure keychain. No system is ever perfectly secure, but we work to protect your information and to limit what we collect in the first place.
Your rights and choices
You have control over your information, and — depending on where you live, including under the GDPR and CCPA — you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can:
- delete any restoration directly in the app;
- manage or cancel Reviva Pro from your App Store or Google Play subscription settings;
- change camera and photo permissions in your device settings;
- sign out, which clears Reviva's data cached on your device;
- request access to, or deletion of, your account and associated data by emailing support@solusmakers.com.
We won't discriminate against you for exercising any of these rights.
Children
Reviva is not directed to children under 13, and we don't knowingly collect personal data from them. If you believe a child has provided us with personal information, contact us and we'll delete it.
International transfers
Reviva is operated from British Columbia, Canada. Your information is processed by us and by our service providers in Canada, the United States, and other countries where they operate — including, for photo processing and storage, data centers in the United States. If you use Reviva from outside these regions, your information may be transferred to and processed in them. We take steps to ensure your data remains protected wherever it is processed.
Changes to this policy
We may update this policy as Reviva evolves. When we make material changes, we'll update the date at the top and, where appropriate, let you know in the app. Continuing to use Reviva after an update means you accept the revised policy.
Contact
Questions about your privacy or this policy? We're real people and we read every message. Email support@solusmakers.com.