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Delete your Reviva account.

You can permanently delete your account, your photos, and your restorations at any time. This is final. Once we delete it, we cannot restore it.

What gets deleted

  • Your account and Sign in with Apple link.
  • Every photo you uploaded and every restoration we generated for you.
  • Your restoration history and any results still stored on our backend.
  • Your profile and app settings stored on our servers.

What we keep, and why

  • A minimum set of billing and transaction records required by tax, accounting, and fraud-prevention laws. These are kept in access-restricted systems and used only for those purposes.
  • Backups may retain copies of deleted data for a short period before they are rotated out (typically up to thirty days).

Before you delete: cancel your subscription

Reviva Pro is billed through Apple. Deleting your Reviva account does not cancel an active subscription. Cancel it first:

  1. Open the App Store on your iPhone.
  2. Tap your profile picture in the top right.
  3. Tap Subscriptions.
  4. Tap Reviva and then Cancel Subscription.

You can also visit apps.apple.com/account/subscriptions from any browser logged into your Apple ID.

How to delete your account

Send an email to support@solusmakers.com from the email address linked to your Reviva account, with the subject line "Delete my Reviva account". You don't need to write anything else. That's enough for us to find and remove your account.

If your Apple ID is private-relay (an @privaterelay.appleid.com address), send the request from that same relay address so we can confirm it's you before deleting.

What happens next

  1. We reply within one business day to confirm the request and the address it came from.
  2. We permanently delete your account, photos, and restorations from our active systems within seven days of confirmation.
  3. Residual backups are rotated out within thirty days.

Questions before you delete? support@solusmakers.com.